Shipping and Delivery
At Catknip, we take pride in our efficient shipping methods and careful packaging to ensure your orders are delivered in a timely manner. We aim to provide cost-effective shipping options, and our straightforward approach builds trust with our customers. We want you to shop with confidence, knowing that your items will arrive as expected.
We are dedicated to using high-quality materials for packaging to protect your purchases during transit. Our commitment to clear communication on shipping costs and delivery times reflects our transparency and reliability in serving our customers.
Returns and Exchanges
Our return and exchange policy is designed to give you peace of mind when making a purchase from Catknip. If you've had a change of heart about your order or are unsatisfied with a product, we've made the process simple and straightforward. We believe that offering a hassle-free refund or exchange experience is essential in building trust and ensuring your confidence in shopping with us.
We prioritize customer satisfaction, and our aim is to make the return or exchange process as seamless as possible for you. Our commitment to transparency and fairness underpins our approach to handling returns and exchanges.